Privacy Policy & GDPR Compliance for Setsupplies.co.uk

As required by general data protection regulation.

Introduction
Setsupplies.co.uk is committed to protecting the privacy of all its customers, including those in the film, TV, and events industries. This Privacy Policy outlines the information we collect, how it is used and protected, and your rights regarding your personal data.
Information Collection
The information we collect includes:

Contact details such as name, address, email, and telephone number
Company details, including company name and address
Equipment rental information and history

Use of Information
The information we collect is used to:
Fulfill rental requests and provide customer service
Keep records of equipment rental history
Communicate with customers regarding their rental requests and equipment
Improve the customer experience and services offered by setsupplies.co.uk

Data Protection
Setsupplies.co.uk takes the protection of customer information seriously and implements appropriate technical and organizational measures to secure the data we collect. This includes the use of encryption for sensitive information and regular backups to prevent data loss.
Data Retention
We retain customer information for as long as necessary to provide the services requested, or as required by law. Once this information is no longer required, we will securely delete it.
Data Sharing
We do not share customer information with third parties except in the following circumstances:
When required by law
When necessary to fulfill equipment rental requests, such as shipping information with a courier company
When the customer has given prior consent

Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
The right to access your personal data
The right to correct inaccurate personal data
The right to request the deletion of personal data
The right to restrict processing of personal data
The right to object to processing of personal data
The right to data portability

If you would like to exercise any of these rights, please contact us at [insert contact email].
Changes to this Privacy Policy
Setsupplies.co.uk reserves the right to make changes to this Privacy Policy at any time. We will notify customers of any changes by updating this page.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at info@setsupplies.co.uk
This Privacy Policy was last updated on 05 February 2023